Privacy Policy

Last updated: 12 Aug 2025

1. Introduction

Sports Travel Downunder (“we”, “our”, “us”) respects your privacy. This policy explains what personal information we collect when you visit sportstraveldownunder.com, how we use it, and the choices you have.

By using our website, you agree to this privacy policy.

2. What This Policy Covers

This policy applies to information we collect:

  • On our website
  • Through emails, messages, or our booking forms

It does not apply to:

  • Information collected offline
  • Third-party sites linked to/from our website

3. Children Under 16

Our website is not for children under 16. We do not knowingly collect information from anyone under 16. If you believe a child has provided information, contact us and we will delete it.

4. Information We Collect

We may collect:

Personal information such as:

  • Name
  • Address
  • Email
  • Phone number
  • Passport or ID details
  • Payment details (we do not store your full card information)

Other information, like:

  • Running interests or dietary needs
  • Booking preferences

Website usage information:

  • IP address
  • Browser type
  • Pages you view
  • Cookies and tracking data

We collect information:

  • When you provide it (forms, bookings, emails)
  • Automatically via cookies
  • From trusted third-party partners

5. How We Use Your Information

We use your information to:

  • Run our website and deliver our services
  • Process bookings
  • Communicate with you
  • Send updates or important notices
  • Improve our site and customer experience
  • Comply with legal obligations

We only use your information for the purposes you consent to.

6. When We Share Your Information

We may share your information with:

  • Service providers who help us deliver tours (hotels, race organisers, support staff)
  • IT and website support providers
  • A new owner, if our business is ever sold
  • Third-party marketing partners only with your consent
  • Authorities, when required by law

We never sell your personal information.

7. Cookies & Tracking

We use cookies to improve website performance, remember your preferences, and understand how visitors use our site.
You can disable cookies in your browser, but some parts of the site may not work properly.

8. Your Rights & Choices

You can:

  • Ask to correct or delete your personal information
  • Opt out of marketing emails
  • Request a copy of the information we hold about you

Email us anytime at: hello@sportstraveldownunder.com

9. Data Security

We use reasonable safeguards to protect your information.
However, no internet transmission is 100% secure. You share information at your own risk.

10. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on our website. Continued use of our site means you accept any changes.

11. Contact Us

If you have questions or concerns about this policy, contact:

📧 hello@sportstraveldownunder.com
📍 68 Cryers Rd, Highbrook, Auckland, NZ
📞 +64 21 755 166